An intelligent customer complaint management system with application to the transport and logistics industry

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Bibliographic Details
Main Author: Faed, Alireza.
Language:English
Series:Springer theses.
Subjects:
Online Access:Link to e-book
Physical Description:1 online resource.
Bibliography:Includes bibliographical references.
Published: Cham ; New York : Springer, [2013]
ISBN:9783319003245 (electronic bk.)
3319003240 (electronic bk.)
ISSN:2190-5053